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What our customers say:
My husband and I recently purchased the Eden Madison crib and dresser set from Simply Baby Furniture. While we had an unfortunate situation where both the dresser and crib were delivered damaged, I wanted to let you know that our experience working with your customer service representative Monica was an absolute pleasure. She was very helpful, prompt, knowledgeable, and courteous as we worked through the issue. Our baby is due in 3 weeks and we were initially very upset and nervous about the furniture and the condition it arrived in but Monica put our minds at ease as she helped us address this issue and work through our options. While it was an unfortunate situation and we of course wish it had never happened, Monica certainly helped make it easier to deal with as we came up with a solution. I wanted to let you know what a pleasure she was to work with and that she certainly seems to be an asset to your company.
Thank you for your time.
Mia
Sept. 2012
