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What our customers say:
Hope this note finds you well. I just wanted to let you know of the superb customer service I received from Lori. She was extremely patient, kind, knowledgeable, and empathetic. I started out with what I thought might be a simple inquiry, but as we continued to talk, other issues arose, and she handled every question and concern I had with incredibly good insight and suggestions. I was especially impressed with her tremendous resourcefulness and skill in thinking about issues from various angles. I took much of her time but she never made me feel rushed despite having a busy day ahead of her. Excellent customer service is very hard to come by and it makes a tremendous difference in terms of a consumer's willingness and enthusiasm to work with a vendor. Lori is a fantastic asset to your team and in no small measure, contributes to the overall success of your customer relations. She was instrumental in cementing my faith and confidence in purchasing furniture through Simply Baby Furniture. I made a large purchase for my nursery and look forward to my continued engagement with Simply Baby Furniture for my future needs.
Best Wishes, Anjali Rating: 5
