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What our customers say:
It is difficult enough to walk into a store and get the help and attention you need. The day after I ordered this chair, a representative called me to let me know that my order was being processed, and gave me an estimate on time of arrival. The next day, I received an e-mail that prominently featured the e-mail addresses of the President and Vice-President of the company, expressing that if I had any problems or concerns to contact them directly. Whether this is a company employing 10 people or 500, the concern for customer satisfaction and the accessibility to the "higher-ups" is worth the extra few dollars I may have spent on the chair I ordered. Not to mention, the chair is great. I will definitely order from this company again.
Jan. 2012
